Privacy Policy
Last updated November 12, 2025
This Privacy Notice for Castor Labs AI LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://castorlabs.ai, or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you have questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice. You can find more details about any of these topics by following the links in the table of contents.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
- Do we process any sensitive personal information? Some information may be considered "special" or "sensitive" in certain jurisdictions, such as your racial or ethnic origins, sexual orientation, or religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by law. Learn more about sensitive information we process.
- Do we collect information from third parties? We generally do not collect personal information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Learn more about how we process your information.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
- What are your rights? Depending on where you are located geographically, applicable privacy laws may give you certain rights regarding your personal information. Learn more about your privacy rights.
- How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS FOR DO-NOT-TRACK FEATURES
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you express interest in our Services, participate in activities, or contact us.
Personal Information Provided by You may include:
- phone numbers
- names
- email addresses
- mailing addresses
- job titles
- usernames and passwords
- contact preferences
- debit/credit card numbers and billing addresses
- authentication or verification data
Sensitive Information. With your consent or as permitted by law, we may collect:
- social security numbers or other government identifiers
Payment Data. We may collect payment information necessary to process purchases. Payment information is securely handled and stored by Stripe, Inc. (https://stripe.com/privacy).
All personal information you provide must be accurate and up to date.
Google API. Our use of Google API data follows the Google API Services User Data Policy, including Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your information to provide, improve, and administer Services, communicate with you, for security, and to comply with law. This may include:
- Delivering services or facilitating transactions
- Sending administrative information, product updates, or policy changes
- Managing orders, payments, returns, or exchanges
- Requesting feedback
- Sending marketing or promotional communications (opt-out available)
- Posting testimonials
- Protecting our Services, including fraud prevention
- Evaluating and improving Services, marketing, and user experience
- Complying with legal obligations
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal information in certain situations, such as:
- Business Transfers: in connection with mergers, sales, financing, or acquisitions
4. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
We offer AI-powered tools to enhance your experience. Personal information processed using AI Products is handled in line with this Privacy Notice and agreements with third parties to ensure security and compliance.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information as long as necessary for the purposes described here unless a longer retention period is required by law. Once no longer needed, we will securely delete or anonymize your information.
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to individuals under 18. If we discover such data has been collected, we will delete it promptly. Contact us if you suspect any collection from minors.
7. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may:
- Withdraw consent to data processing
- Opt out of marketing communications
- Access, correct, or delete personal information
- Limit use or disclosure of sensitive information
- Exercise additional state-specific rights (California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia)
To exercise rights, contact [email protected].
8. CONTROLS FOR DO-NOT-TRACK FEATURES
We currently do not respond to Do-Not-Track browser signals. If standards are established in the future, we will update this Privacy Notice.
9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Certain US states provide rights to request information, access, or deletion of personal information. We do not sell personal information and have not disclosed it for commercial purposes in the past 12 months.
10. DO WE MAKE UPDATES TO THIS NOTICE?
We update this Privacy Notice as necessary to comply with laws. Updates will include a revised "Last Updated" date.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Email: [email protected]
Mailing Address:
Castor Labs AI LLC
3495 US Highway 1, Suite 34 #1222
Princeton, NJ 08540
United States
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To review, update, or delete your information, or withdraw consent, contact us at [email protected]. Requests will be handled in accordance with applicable data protection laws.